The Question: How Can We Help You?

How Can We Help You?When you walk into an office, one of the first questions they ask you at the reception is “how can we help you?.”

It is with this scenario in mind that we ask the same question on one of our current advert campaigns that are running on Facebook, Instagram and Messenger. Have you seen it?

For the most part, we are delighted that a lot of you understand this question and respond accordingly.

Unfortunately, some persons don’t understand the question! The feedback we get from these one’s ranges from requests for money, job and so on. Some even feel offended. They think the question is condescending.

Are you one of those offended by the question? Then, we want to use this post as an opportunity to clarify that it is not our intent for this question to be offensive to anyone.

Thanks for your understanding.

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Author: Fontt

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